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Terms of Service

Last Updated: Aug 19, 2026

These Terms of Service (“Terms”) govern your access to and use of websites, applications, digital experiences, connected-product experiences, event activations, community features, and other services operated or provided by HYFY Labs (“HYFY,” “we,” “us,” or “our”).

By accessing or using a HYFY website or service, you agree to these Terms. If you do not agree, please do not use the applicable service.

These Terms are a working draft and may be updated before HYFY services are made publicly available.

1. HYFY Services

HYFY designs and operates technology and experiences that may connect people, products, ownership, events, commerce, content, communities, and participation.

Depending on the experience, HYFY services may allow users to register or claim products, interact with connected products, participate in events or challenges, maintain collections or profiles, unlock content or experiences, receive rewards or access, connect with communities, or interact with services offered by HYFY clients and partners.

Specific services may be subject to additional terms presented at the time you use them.

2. Eligibility

You must be legally capable of entering into these Terms to use our services.

Certain experiences may have additional eligibility requirements, including age, geographic location, event admission, ownership of a qualifying product, or participation requirements.

If a HYFY experience is intended for children or younger users, additional terms, consent requirements, or privacy protections may apply.

3. Accounts and Digital Identity

Some HYFY experiences may allow or require you to create an account, profile, collection, or other digital identity.

You are responsible for providing accurate information and for maintaining the security of your account credentials.

A HYFY identity may reflect products you choose to register, events you attend, experiences you participate in, achievements you earn, communities you join, and other activity associated with your account.

You may not impersonate another person, falsely claim ownership of a product, manipulate participation records, or attempt to gain access to benefits for which you are not eligible.

4. Connected Products

Certain products may contain or display QR codes, NFC tags, serialized identifiers, digital links, or other technologies that connect a physical object to a HYFY experience.

Registration or digital association of a product does not necessarily establish legal title, market value, authenticity, condition, or provenance unless the applicable experience expressly states otherwise.

HYFY may rely on information supplied by manufacturers, brands, authentication providers, event operators, retailers, marketplaces, or other partners.

Features associated with connected products may change over time.

5. Ownership and Transfers

Some experiences may allow users to associate physical products, collectibles, credentials, or other items with their HYFY accounts.

Where supported, users may be able to transfer a digital association when the corresponding physical item changes ownership.

Unless explicitly stated otherwise, HYFY does not act as an escrow service, title registry, grading service, financial institution, or guarantor of transactions between users.

Users remain responsible for determining the legitimacy, condition, value, ownership, and terms of any physical transaction.

6. Experiences, Access, and Rewards

HYFY or its partners may offer access, rewards, achievements, content, merchandise, invitations, discounts, priority opportunities, or other benefits based on ownership, participation, eligibility, or community activity.

Unless specifically stated otherwise, these benefits:

Participation does not guarantee access to future products, events, releases, or experiences.

7. Partner Experiences

Many HYFY experiences may be created for or operated in collaboration with brands, teams, leagues, retailers, manufacturers, event operators, creators, or other organizations.

Those organizations may have their own terms, privacy policies, ticketing requirements, purchase conditions, refund policies, or participation rules.

HYFY is not responsible for third-party products or services except to the extent expressly stated.

8. Purchases and Paid Services

Certain HYFY services, products, experiences, or partner offerings may require payment.

Pricing, payment terms, subscription terms, cancellation policies, and refund conditions will be disclosed in connection with the applicable purchase or agreement.

Business customers engaging HYFY for professional services, technology, activations, pilots, or platform services may enter into separate proposals, statements of work, service agreements, or other commercial contracts. If those agreements conflict with these Terms, the applicable written commercial agreement will control for that engagement.

9. Acceptable Use

You agree not to misuse HYFY services.

You may not attempt to interfere with the operation or security of the services, circumvent eligibility or access controls, manipulate connected-product identifiers, impersonate another person, submit fraudulent ownership claims, scrape or extract information in violation of applicable law or technical restrictions, introduce malicious software, or use HYFY services for unlawful purposes.

We may restrict or terminate access when reasonably necessary to protect users, partners, communities, or the integrity of the platform.

10. Intellectual Property

HYFY services, software, designs, interfaces, branding, technology, content, and other materials provided by HYFY are owned by HYFY or its licensors and are protected by applicable intellectual-property laws.

HYFY, HYFY Labs, associated logos, product names, service names, slogans, and other brand identifiers may be trademarks of HYFY or their respective owners.

Nothing in these Terms grants you ownership of HYFY intellectual property.

Brands, trademarks, content, products, and other materials belonging to HYFY partners remain the property of their respective owners.

11. User Content

Some HYFY experiences may allow users to submit content, including images, comments, collection information, profile information, or other materials.

You retain ownership of content you submit.

By submitting content to a HYFY service, you grant HYFY a limited license to host, process, display, and use that content as reasonably necessary to provide, operate, improve, and secure the applicable service, subject to our Privacy Policy.

You are responsible for ensuring that you have the right to submit the content you provide.

12. Privacy

Our collection and use of personal information is described in the HYFY Privacy Policy.

Some experiences operated with partners may involve information being shared with or collected by those partners. Where applicable, additional disclosures will be provided.

13. Service Availability

HYFY is developing new technologies and experiences, and features may evolve.

We do not guarantee that every service, connected-product feature, reward, integration, or experience will remain available indefinitely.

We may modify, suspend, or discontinue features when reasonably necessary for operational, technical, security, legal, or business reasons.

14. Disclaimers

HYFY services are provided on an “as available” and “as is” basis to the extent permitted by law.

HYFY does not guarantee uninterrupted availability, error-free operation, the future value of any product or collectible, or the accuracy of information supplied by independent third parties.

Nothing provided through HYFY constitutes investment, financial, legal, tax, or professional advice.

15. Limitation of Liability

To the maximum extent permitted by applicable law, HYFY and its affiliates, officers, employees, contractors, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of HYFY services.

Any additional limitations applicable to paid business services may be established in the applicable commercial agreement.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold HYFY harmless from claims arising from your unlawful misuse of the services, violation of these Terms, infringement of another person's rights, or content you submit through the services.

17. Changes to These Terms

We may update these Terms as HYFY and its services evolve.

When changes are material, we will update the “Last Updated” date and provide additional notice when required by law.

Your continued use of the services after updated Terms become effective constitutes acceptance where permitted by applicable law.

18. Governing Law

These Terms will be governed by the laws of [STATE/JURISDICTION], without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

Any dispute-resolution, venue, arbitration, or class-action provisions will be established before public launch following legal review.

19. Contact

Questions regarding these Terms may be directed to:

HYFY Labs

[LEGAL ENTITY NAME]

[BUSINESS ADDRESS]

[LEGAL EMAIL]

Own the Relationship. Not the Algorithm.